Test Our New Validators on MetroBus<\/span><\/h4>\nStarting now, you can help us test the new \u201cjust ride validators\u201d by scanning your mobile ticket on all your MetroBus trips. When you scan your ticket on the validator (located inside the entrance of all MetroBus vehicles), the display will flash a green check mark and beep one time.<\/p>\n
We\u2019ve created the following Frequently Asked Questions<\/em> to help make the process easier.<\/p>\nHow can I use my mobile phone as a mobile ticket on MetroBus?
\n<\/strong>It\u2019s simple as 1-2-3:
\n1) Download Transit App
\n2) Allow the app to access your location; it will automatically connect you with Metro Transit
\n3) Select Buy Tickets and enter your information<\/p>\nHow do I scan my mobile ticket on MetroBus?
\n<\/strong>When you board the bus, simply hold your phone screen up to the white area in the middle of the validator. Make sure your ticket barcode or QR code is clearly visible and facing the scanner.<\/p>\nWhere is the validator located?
\n<\/strong>The validator is located near the front door of the bus, close to the driver. Look for a black device with a screen and a scanner.<\/p>\nWhen should I activate my ticket?
\n<\/strong>You should activate your ticket just before you board the bus. Tickets must be active before scanning and expired or inactive tickets will not be accepted by the validator.<\/p>\nWhat kind of mobile tickets can I scan?
\n<\/strong>You can scan tickets purchased through Transit app and Metro\u2019s new official app (coming soon). These include One Ride, Two Hour Pass, One Day Pass, Weekly Pass, and Monthly Pass.<\/p>\nIs scanning required for all types of mobile tickets?
\n<\/strong>Yes, all mobile tickets need to be scanned upon boarding to validate your trip.<\/p>\nDo I need internet or Bluetooth turned on to scan?
\n<\/strong>No internet or Bluetooth connection is needed at the time of scanning. Just make sure your mobile ticket is already activated in the app before you board.<\/p>\nWhat happens if I accidentally scan my ticket twice?
\n<\/strong>Don\u2019t worry\u2013 scanning the same ticket twice in a short time will not charge you again or use up another ride. The validator will only accept a valid, unused ticket once per boarding.<\/p>\nWhat if my screen is cracked or my brightness is too low?
\n<\/strong>Make sure your phone screen is clean, uncracked over the barcode, and your brightness is turned up. If the validator can\u2019t read the code, show your ticket to the bus driver.<\/p>\nWhat if my device battery dies?
\n<\/strong>You are responsible for showing proof of payment. Only a visible, active ticket will be considered a valid form of fare payment.<\/p>\nCan I scan a screenshot of my ticket?
\n<\/strong>No. Screenshots are not valid. You must use the ticket through the official app to ensure it\u2019s active and valid for travel.<\/p>\nWhat should I do if the validator doesn\u2019t scan my ticket?
\n<\/strong>Try adjusting the angle or distance from the scanner, and make sure your phone screen brightness is turned up. If it still doesn\u2019t work, let the driver know and show your activated ticket on your phone screen.<\/p>\nHow do I know the scan was successful?
\n<\/strong>The validator will beep and display a green check mark when your ticket is accepted.<\/p>\n","protected":false},"excerpt":{"rendered":"Get ready for a new way to ride with Metro Transit! We\u2019re modernizing our fare collection technology to make your transit experience as seamless and convenient as possible. With this new system, you\u2019ll have more ways than ever to pay for your rides. From the traditional ticket vending machines (TVMs) and cash payments on MetroBus, […]<\/p>\n","protected":false},"author":21,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[14],"tags":[],"class_list":["post-355927","post","type-post","status-publish","format-standard","hentry","category-technology"],"acf":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"featured_media_urls":[],"_links":{"self":[{"href":"https:\/\/www.metrostlouis.org\/wp-json\/wp\/v2\/posts\/355927","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.metrostlouis.org\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.metrostlouis.org\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.metrostlouis.org\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/www.metrostlouis.org\/wp-json\/wp\/v2\/comments?post=355927"}],"version-history":[{"count":0,"href":"https:\/\/www.metrostlouis.org\/wp-json\/wp\/v2\/posts\/355927\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.metrostlouis.org\/wp-json\/wp\/v2\/media?parent=355927"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.metrostlouis.org\/wp-json\/wp\/v2\/categories?post=355927"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.metrostlouis.org\/wp-json\/wp\/v2\/tags?post=355927"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
![\"Person](\"https:\/\/www.metrostlouis.org\/wp-content\/uploads\/2025\/05\/new-way-to-pay-mockup-v2-300x210.png\")
Get ready for a new way to ride with Metro Transit! We\u2019re modernizing our fare collection technology to make your transit experience as seamless and convenient as possible.<\/p>\n![\"Image](\"https:\/\/www.metrostlouis.org\/wp-content\/uploads\/2025\/05\/RIDE-ON-app-phone-image-e1746221434496-300x248.png\")
<\/strong><\/p>\n![\"Customer](\"https:\/\/www.metrostlouis.org\/wp-content\/uploads\/2025\/05\/DSC00471-300x200.jpg\")
<\/a><\/p>\n![\"Hands](\"https:\/\/www.metrostlouis.org\/wp-content\/uploads\/2025\/05\/rideon-tickets-300x268.png\")
In 2026, Metro Transit will also introduce an additional new payment option\u2014an account-based transit card. With this card, you can preload passes and tickets, providing you with a convenient way to manage your transit finances. With the ability to “bank” funds for future trips, and pay as you go, the account-based card provides greater flexibility for your commutes.<\/p>\n