{"id":351673,"date":"2024-10-28T13:41:15","date_gmt":"2024-10-28T18:41:15","guid":{"rendered":"https:\/\/www.metrostlouis.org\/?page_id=351673"},"modified":"2024-11-07T10:59:45","modified_gmt":"2024-11-07T16:59:45","slug":"customer-commendation-form","status":"publish","type":"page","link":"https:\/\/www.metrostlouis.org\/customer-commendation-form\/","title":{"rendered":"Customer Commendation"},"content":{"rendered":"\n<div class=\"wp-block-stackable-hero alignfull stk-block-hero stk-block stk-09e70c9 stk-block-background is-style-side-overlay auto-height stk--has-background-overlay\" data-v=\"2\" id=\"hero_block\" data-block-id=\"09e70c9\"><style>.stk-09e70c9 {background-color:linear-gradient(330deg,rgb(7,18,40) 0%,rgb(0,30,104) 100%) !important;background-repeat:no-repeat !important;background-size:cover !important;align-items:center !important;margin-right:auto !important;margin-bottom:0px !important;margin-left:auto !important;display:flex !important;}.stk-09e70c9:before{background-image:linear-gradient(330deg,rgb(7,18,40) 0%,rgb(0,30,104) 100%) !important;}.stk-09e70c9 .stk-block-hero__content{min-height:500px !important;max-width:1260px !important;min-width:auto !important;padding-top:0px !important;padding-right:0px !important;padding-bottom:0px !important;padding-left:0px !important;margin-right:auto !important;margin-left:auto !important;}<\/style><style class=\"stk-custom-css\">.stk-09e70c9.stk-block-hero{background-position:56.25% 50% !important}<\/style><div class=\"stk-block-hero__content stk-content-align stk-09e70c9-column alignfull stk-container stk-09e70c9-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-09e70c9-inner-blocks\">\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-481c9d4\" data-block-id=\"481c9d4\"><style>.stk-481c9d4 {padding-top:60px !important;padding-right:0px !important;padding-bottom:60px !important;padding-left:0px !important;}.stk-481c9d4-column{max-width:1080px !important;min-width:auto !important;}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-481c9d4-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-05c9467\" data-v=\"4\" data-block-id=\"05c9467\"><style>.stk-05c9467-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important;}.stk-05c9467 {max-width:960px !important;min-width:auto !important;padding-top:0px !important;padding-right:0px !important;padding-bottom:0px !important;padding-left:0px !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-05c9467-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-05c9467-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-0ba63d2\" id=\"transit-accessibility-community-engagement\" data-block-id=\"0ba63d2\"><style>.stk-0ba63d2 .stk-block-heading__text{color:#FFFFFF !important;}<\/style><h1 class=\"stk-block-heading__text has-text-color has-white-color\"><span class=\"pre-heading\">Customer Commendation<span class=\"punct\">:<\/span><\/span> Share&nbsp;Your Great&nbsp;Experience with&nbsp;Our&nbsp;Team<\/h1><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-931afc9\" data-block-id=\"931afc9\"><style>.stk-931afc9 .stk-block-text__text{color:#ffffff !important;}<\/style><p class=\"stk-block-text__text has-text-color\"><strong>Customer service is a core value for Metro Transit.<\/strong> We&nbsp;strive to make your journey easy, safe, and convenient. If&nbsp;you&nbsp;have a great experience because of a Metro team member, we&nbsp;want to hear about it. Let&nbsp;us&nbsp;know by filling out the&nbsp;form&nbsp;below.<\/p><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<section class=\"wp-block-stackable-columns alignfull stk-block-columns stk-block stk-b2b61a3 pt-flex-lg pb-flex-lg\" id=\"contact\" data-block-id=\"b2b61a3\"><style>.stk-b2b61a3-column{max-width:1080px !important;min-width:auto !important;}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-b2b61a3-column alignwide\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-aeffa02\" data-v=\"4\" data-block-id=\"aeffa02\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-aeffa02-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-aeffa02-inner-blocks\"><div class=\"frm_forms  with_frm_style frm_style_formidable-style-2\" id=\"frm_form_18_container\" data-token=\"b9967ae8a136b97ff00704f93ac518e8\">\n<form enctype=\"multipart\/form-data\" method=\"post\" class=\"frm-show-form  frm_js_validate  frm_ajax_submit  frm_pro_form \" id=\"form_customer_commendation\" data-token=\"b9967ae8a136b97ff00704f93ac518e8\">\n<div class=\"frm_form_fields \">\n<fieldset>\n<legend class=\"frm_screen_reader\">Customer Commendation<\/legend>\r\n\r\n<div class=\"frm_fields_container\">\n<input type=\"hidden\" name=\"frm_action\" value=\"create\" \/>\n<input type=\"hidden\" name=\"form_id\" value=\"18\" \/>\n<input type=\"hidden\" name=\"frm_hide_fields_18\" id=\"frm_hide_fields_18\" value=\"\" \/>\n<input type=\"hidden\" name=\"form_key\" value=\"customer_commendation\" \/>\n<input type=\"hidden\" name=\"item_meta[0]\" value=\"\" \/>\n<input type=\"hidden\" id=\"frm_submit_entry_18\" name=\"frm_submit_entry_18\" value=\"9531ec5f15\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/wp-json\/wp\/v2\/pages\/351673\" \/><div id=\"frm_field_180_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6 frm_first\">\r\n    <label for=\"field_your_first_name\" id=\"field_your_first_name_label\" class=\"frm_primary_label\">Your First Name\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input  type=\"text\" id=\"field_your_first_name\" name=\"item_meta[180]\" value=\"\"  data-sectionid=\"194\"  data-reqmsg=\"Your First Name cannot be blank\" aria-required=\"true\" data-invmsg=\"Text is invalid\" aria-invalid=\"false\"   \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_181_container\" class=\"frm_form_field form-field  frm_top_container frm6\">\r\n    <label for=\"field_your_last_name\" id=\"field_your_last_name_label\" class=\"frm_primary_label\">Your Last Name\r\n        <span class=\"frm_required\"><\/span>\r\n    <\/label>\r\n    <input  type=\"text\" id=\"field_your_last_name\" name=\"item_meta[181]\" value=\"\"  data-sectionid=\"194\"  data-invmsg=\"Text is invalid\" aria-invalid=\"false\"   \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_182_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6 frm_first\">\r\n    <label for=\"field_your_email\" id=\"field_your_email_label\" class=\"frm_primary_label\">Your Email\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input type=\"email\" id=\"field_your_email\" name=\"item_meta[182]\" value=\"\"  data-sectionid=\"194\"  data-reqmsg=\"Your Email cannot be blank\" aria-required=\"true\" data-invmsg=\"Email is invalid\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_187_container\" class=\"frm_form_field form-field  frm_top_container frm6\">\r\n    <label for=\"field_your_phone\" id=\"field_your_phone_label\" class=\"frm_primary_label\">Your Phone Number\r\n        <span class=\"frm_required\"><\/span>\r\n    <\/label>\r\n    <input type=\"tel\" id=\"field_your_phone\" name=\"item_meta[187]\" value=\"\"  data-sectionid=\"194\"  data-invmsg=\"Email is invalid\" aria-invalid=\"false\" pattern=\"((\\+\\d{1,3}(-|.| )?\\(?\\d\\)?(-| |.)?\\d{1,5})|(\\(?\\d{2,6}\\)?))(-|.| )?(\\d{3,4})(-|.| )?(\\d{4})(( x| ext)\\d{1,5}){0,1}$\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_192_container\" class=\"frm_form_field frm_section_heading form-field  frm_hide_section\">\r\n<h3 class=\"frm_pos_none frm_section_spacing\">Experience<\/h3>\r\n\r\n\r\n<div id=\"frm_field_183_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm12 frm_first\">\r\n\t<label for=\"field_which_part\" id=\"field_which_part_label\" class=\"frm_primary_label\">Which part of Metro Transit provided your positive experience?\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n\t<\/label>\r\n\t\t\t<select name=\"item_meta[183]\" id=\"field_which_part\"  data-sectionid=\"192\"  data-reqmsg=\"Please help us direct your comment to the right person\" aria-required=\"true\" data-invmsg=\"Which part of Metro Transit provided your positive experience? is invalid\" aria-invalid=\"false\"  >\n\t\t<option  value=\"\" selected='selected'> <\/option><option  value=\"MetroBus\">MetroBus<\/option><option  value=\"MetroLink\">MetroLink<\/option><option  value=\"Call&#8209;A&#8209;Ride\">Call&#8209;A&#8209;Ride<\/option><option  value=\"our Customer Service team\">Customer Service<\/option><option  value=\"our Public Safety\u00a0team\">Public Safety<\/option><option  value=\"Metro\">Other<\/option>\t<\/select>\n\t\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_188_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6 frm_first\">\r\n\t<label for=\"field_experience_date\" id=\"field_experience_date_label\" class=\"frm_primary_label\">Date of Experience\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n\t<\/label>\r\n\t<input  type=\"text\" id=\"field_experience_date\" name=\"item_meta[188]\" value=\"\"  data-sectionid=\"192\"  data-reqmsg=\"Date of Experience cannot be blank.\" aria-required=\"true\" data-invmsg=\"Date of Experience is invalid\" aria-invalid=\"false\"   \/>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_189_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6\">\r\n\t<label for=\"field_experience_time\" id=\"field_experience_time_label\" class=\"frm_primary_label\">Time of Experience\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n\t<\/label>\r\n\t<input  type=\"text\" id=\"field_experience_time\" name=\"item_meta[189]\" value=\"\"  data-sectionid=\"192\"  data-reqmsg=\"Time of Experience cannot be blank.\" aria-required=\"true\" data-invmsg=\"Time of Experience is invalid\" aria-invalid=\"false\"   \/>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_191_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6 frm_first\">\r\n\t<label for=\"field_experience_location\" id=\"field_experience_location_label\" class=\"frm_primary_label\">Location of Experience\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n\t<\/label>\r\n\t<input  type=\"text\" id=\"field_experience_location\" name=\"item_meta[191]\" value=\"\"  data-sectionid=\"192\"  data-reqmsg=\"Location of Experience cannot be blank.\" aria-required=\"true\" data-invmsg=\"Location of Experience is invalid\" aria-invalid=\"false\"   aria-describedby=\"frm_desc_field_experience_location\" \/>\r\n\t<div class=\"frm_description\" id=\"frm_desc_field_experience_location\">ex: Red Line\/Blue Line, Bus Route, Station Name, etc.<\/div>\r\n\t\r\n<\/div>\n<div id=\"frm_field_190_container\" class=\"frm_form_field form-field  frm_top_container frm6\">\r\n\t<label for=\"field_team_member_name\" id=\"field_team_member_name_label\" class=\"frm_primary_label\">Name of Team Member (if known)\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/label>\r\n\t<input  type=\"text\" id=\"field_team_member_name\" name=\"item_meta[190]\" value=\"\"  data-sectionid=\"192\"  data-invmsg=\"Name of Team Member (if known) is invalid\" aria-invalid=\"false\"   \/>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_184_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container\">\r\n    <label for=\"field_details\" id=\"field_details_label\" class=\"frm_primary_label\">Comments\/Details\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <textarea data-auto-grow=\"1\"  name=\"item_meta[184]\" id=\"field_details\" rows=\"10\"  data-sectionid=\"192\"  data-reqmsg=\"Please share details about your experience\" aria-required=\"true\" data-invmsg=\"Comments\/Details is invalid\" aria-invalid=\"false\"  ><\/textarea><div class=\"frm_pro_max_limit_desc\" data-max=\"2000\" data-max-type=\"char\"><span id=\"frm_pro_content_length_184\">0<\/span> of 2000 max characters<\/div>\r\n    \r\n    \r\n<\/div>\n<\/div>\n<div id=\"frm_field_185_container\" class=\"frm_form_field form-field  frm_none_container frm_first frm_two_thirds\">\r\n    <label for=\"g-recaptcha-response\" id=\"field_w4nc9432_label\" class=\"frm_primary_label\">Captcha\r\n        <span class=\"frm_required\"><\/span>\r\n    <\/label>\r\n    <div  id=\"field_w4nc9432\" class=\"frm-g-recaptcha\" data-sitekey=\"6LdaZSkTAAAAAGrKB7iwoYTHasYzTa6a_luSDR8u\" data-size=\"normal\" data-theme=\"light\"><\/div>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_186_container\" class=\"frm_form_field form-field  frm_third\">\r\n\t<div class=\"frm_submit\">\r\n\r\n<button class=\"frm_button_submit frm_final_submit\" type=\"submit\"   formnovalidate=\"formnovalidate\">Submit<\/button>\r\n\r\n<\/div>\r\n<\/div>\n\t<input type=\"hidden\" name=\"item_key\" value=\"\" \/>\n\t\t\t<div id=\"frm_field_217_container\">\n\t\t\t<label for=\"field_wrpb3\" >\n\t\t\t\tIf you are human, leave this field blank.\t\t\t<\/label>\n\t\t\t<input  id=\"field_wrpb3\" type=\"text\" class=\"frm_form_field form-field frm_verify\" name=\"item_meta[217]\" value=\"\"  \/>\n\t\t<\/div>\n\t\t<input name=\"frm_state\" type=\"hidden\" value=\"mkaiALLjJ9nrs\/eYZkIQEAWywdPYpqsn5ZYP8YCHppMyBEc6rE5jFn7+7ZkRKxgz\" \/><\/div>\n<\/fieldset>\n<\/div>\n\n<p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"ak_\"><label>&#916;<textarea name=\"ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"ak_js\" value=\"89\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><\/form>\n<\/div>\n<\/div><\/div><\/div>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>Customer Commendation: Share&nbsp;Your Great&nbsp;Experience with&nbsp;Our&nbsp;Team Customer service is a core value for Metro Transit. We&nbsp;strive to make your journey easy, safe, and convenient. If&nbsp;you&nbsp;have a great experience because of a Metro team member, we&nbsp;want to hear about it. Let&nbsp;us&nbsp;know by filling out the&nbsp;form&nbsp;below.<\/p>\n","protected":false},"author":38,"featured_media":0,"parent":0,"menu_order":100,"comment_status":"closed","ping_status":"closed","template":"tmp_page-no-header.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-351673","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"featured_media_urls":[],"_links":{"self":[{"href":"https:\/\/www.metrostlouis.org\/wp-json\/wp\/v2\/pages\/351673","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.metrostlouis.org\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.metrostlouis.org\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.metrostlouis.org\/wp-json\/wp\/v2\/users\/38"}],"replies":[{"embeddable":true,"href":"https:\/\/www.metrostlouis.org\/wp-json\/wp\/v2\/comments?post=351673"}],"version-history":[{"count":0,"href":"https:\/\/www.metrostlouis.org\/wp-json\/wp\/v2\/pages\/351673\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.metrostlouis.org\/wp-json\/wp\/v2\/media?parent=351673"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}