{"id":319433,"date":"2024-03-26T11:41:05","date_gmt":"2024-03-26T16:41:05","guid":{"rendered":"https:\/\/www.metrostlouis.org\/?page_id=319433"},"modified":"2024-08-21T09:38:13","modified_gmt":"2024-08-21T14:38:13","slug":"adameetings","status":"publish","type":"page","link":"https:\/\/www.metrostlouis.org\/adameetings\/","title":{"rendered":"Transit Accessibility: Community Engagement"},"content":{"rendered":"\n<div class=\"wp-block-stackable-hero alignfull stk-block-hero stk-block stk-09e70c9 stk-block-background is-style-side-overlay auto-height stk--has-background-overlay\" data-v=\"2\" id=\"hero_block\" data-block-id=\"09e70c9\"><style>.stk-09e70c9{background-color:linear-gradient(330deg,rgb(7,18,40) 0%,rgb(0,30,104) 100%) !important;background-repeat:no-repeat !important;background-size:cover !important;align-items:center !important;margin-right:auto !important;margin-bottom:0px !important;margin-left:auto !important;display:flex !important}.stk-09e70c9:before{background-image:linear-gradient(330deg,rgb(7,18,40) 0%,rgb(0,30,104) 100%) !important}.stk-09e70c9 .stk-block-hero__content{min-height:500px !important;max-width:1260px !important;padding-top:0px !important;padding-right:0px !important;padding-bottom:0px !important;padding-left:0px !important;margin-right:auto !important;margin-left:auto !important}<\/style><style class=\"stk-custom-css\">.stk-09e70c9.stk-block-hero{background-position:56.25% 50% !important}<\/style><div class=\"stk-block-hero__content stk-content-align stk-09e70c9-column alignfull stk-container stk-09e70c9-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-09e70c9-inner-blocks\">\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-481c9d4\" data-block-id=\"481c9d4\"><style>.stk-481c9d4{padding-top:60px !important;padding-right:0px !important;padding-bottom:60px !important;padding-left:0px !important}.stk-481c9d4-column{max-width:1260px !important}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-481c9d4-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-05c9467 hero-inner-column\" data-v=\"4\" data-block-id=\"05c9467\"><style>.stk-05c9467-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important}.stk-05c9467{max-width:1100px !important;padding-top:12px !important;padding-right:12px !important;padding-bottom:12px !important;padding-left:12px !important}@media screen and (max-width:599px){.stk-05c9467{padding-top:6px !important;padding-right:6px !important;padding-bottom:6px !important;padding-left:6px !important}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-05c9467-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-05c9467-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-0ba63d2\" id=\"transit-accessibility-community-engagement\" data-block-id=\"0ba63d2\"><style>.stk-0ba63d2 .stk-block-heading__text{color:#FFFFFF !important}<\/style><h1 class=\"stk-block-heading__text has-text-color has-white-color\"><span class=\"pre-heading\">Transit Accessibility:<\/span> Community Engagement<\/h1><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns alignfull stk-block-columns stk-block stk-a3f2e16 stk-block-background\" id=\"ada_compliance_review_report\" data-block-id=\"a3f2e16\"><style>.stk-a3f2e16 .stk--block-align-a3f2e16{align-items:flex-start !important}.stk-a3f2e16-column{max-width:1260px !important;--stk-columns-spacing:12px !important;--stk-column-gap:40px !important}<\/style><div class=\"stk-row stk-inner-blocks stk--block-align-a3f2e16 stk-block-content stk-content-align stk-a3f2e16-column alignfull\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-edeee9d\" data-v=\"4\" data-block-id=\"edeee9d\"><style>.stk-edeee9d{padding-top:10px !important;padding-bottom:15px !important}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-edeee9d-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-edeee9d-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-330a956\" id=\"ada-compliance-review\" data-block-id=\"330a956\"><h3 class=\"stk-block-heading__text\">ADA Compliance Review<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-86461c3\" data-block-id=\"86461c3\"><p class=\"stk-block-text__text\">Metro Transit engaged a nationally recognized ADA consultant, ADA&nbsp;Guru, to conduct an in-depth analysis of our policies and procedures for all transit modes. This comprehensive review of Metro Call&#8209;A&#8209;Ride, MetroBus, and MetroLink Services and included a thorough review of documents, staff interviews, disability community feedback, and onboard service observations. Information gleaned from these methods was synthesized by ADA&nbsp;Guru into a report organized by relevant disability law and further compartmentalized by&nbsp;mode.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-cd88623\" data-block-id=\"cd88623\"><p class=\"stk-block-text__text\">At the April 11th Community Open House, ADA&nbsp;Guru presented a summary of the ADA Compliance Review. The recording and materials from this presentation are <a href=\"#ada-community-open-houses\">available&nbsp;below<\/a>.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-8e375d9\" data-block-id=\"8e375d9\"><p class=\"stk-block-text__text\">Since receiving the consultant&#8217;s final report, Metro Transit has been actively implementing the recommended improvements across all transit modes, focusing on improving Call&#8209;A&#8209;Ride service and operation, and enhancing usability and access on our fixed-route system to decrease demand for ADA&nbsp;Paratransit.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-15a055d\" data-block-id=\"15a055d\"><p class=\"stk-block-text__text\">We greatly value the input and guidance received during these last few months. The insights from the ADA&nbsp;Guru Report, the ADA&nbsp;Community, and Community Open House events in April and May have been instrumental in shaping our approach to creating a more inclusive transit system. We are confident that the steps we are taking will lead to significant improvements, and we look forward to your continued support and collaboration.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-31f697c\" data-block-id=\"31f697c\"><p class=\"stk-block-text__text\">The <a href=\"https:\/\/www.metrostlouis.org\/wp-content\/uploads\/2024\/06\/Metro-Transit-ADA-Compliance-Review-Full-Report.pdf\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">full report<\/a>, <a href=\"https:\/\/www.metrostlouis.org\/wp-content\/uploads\/2024\/06\/Metro-Transit-ADA-Compliance-Review-Synopsis.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">synopsis<\/a>, and <a href=\"https:\/\/www.metrostlouis.org\/wp-content\/uploads\/2024\/06\/2024-06-19-Metro-ADA-Compliance-Review-Release.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">cover letter<\/a> are available for&nbsp;download.<\/p><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns alignfull stk-block-columns stk-block stk-5fbb723\" data-block-id=\"5fbb723\"><style>.stk-5fbb723 .stk--block-align-5fbb723{align-items:flex-start !important}.stk-5fbb723-column{max-width:1260px !important;--stk-columns-spacing:12px !important;--stk-column-gap:40px !important}<\/style><div class=\"stk-row stk-inner-blocks stk--block-align-5fbb723 stk-block-content stk-content-align stk-5fbb723-column alignfull\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-838a18d\" data-v=\"4\" data-block-id=\"838a18d\"><style>@media screen and (min-width:600px){.stk-838a18d{flex:var(--stk-flex-grow,1) 1 calc(66.666% - var(--stk-column-gap,0px) * 1 \/ 2 ) !important}}@media screen and (min-width:600px) and (max-width:1023px){.stk-838a18d{flex:var(--stk-flex-grow,1) 1 calc(100% - var(--stk-column-gap,0px) * 0 \/ 1 ) !important}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-838a18d-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-838a18d-inner-blocks\">\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-8c0ae93\" data-block-id=\"8c0ae93\"><p class=\"stk-block-text__text\">Metro Transit is committed to improving accessibility across the Metro Transit system and enhancing the customer experience. Over the last several months, we have taken several steps to make improvements \u2013 please check the <a href=\"#accessibility_updates\">updates section below<\/a> to see the&nbsp;progress.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-d4b23d1\" data-block-id=\"d4b23d1\"><p class=\"stk-block-text__text\">Communication and engagement with our customers are critical toward the success of these goals. Your feedback and comments are an important resource that helps advance improvement efforts and ensures they are&nbsp;effective.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-divider stk-block-divider stk-block stk-dc88430\" id=\"engagement_opportunities\" data-block-id=\"dc88430\"><style>.stk-dc88430 hr.stk-block-divider__hr{background:#00adee !important;width:100% !important}<\/style><hr class=\"stk-block-divider__hr\"\/><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-9eb6e33\" id=\"past-events\" data-block-id=\"9eb6e33\"><h3 class=\"stk-block-heading__text\">Past Events<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-adf1bec\" id=\"community-connect\" data-block-id=\"adf1bec\"><style>.stk-adf1bec .stk-block-heading__text{color:var(--stk-global-color-71617,#0156aa) !important}<\/style><h4 class=\"stk-block-heading__text has-text-color\">Community Connect<\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-3f0680b\" data-block-id=\"3f0680b\"><p class=\"stk-block-text__text\"><a href=\"https:\/\/www.metrostlouis.org\/community\/\">Community Connect<\/a> is where the heart of public transit meets the voice of the community. Interact directly with Metro&nbsp;Transit teams, hear about the latest updates, and influence the decisions that shape your daily commute. Together, we\u2019ll explore the latest news, upcoming changes, and strategies for a sustainable, efficient, and user-focused transit&nbsp;system.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon-list stk-block-icon-list stk-block stk-cb4eecf event-dates-list\" data-block-id=\"cb4eecf\"><style>.stk-cb4eecf{margin-top:10px !important;margin-bottom:40px !important;overflow:visible !important;--stk-icon-list-column-count:2 !important;--stk-icon-list-column-gap:50px !important;--stk-icon-list-row-gap:42px !important;--stk-icon-list-marker-color:#003366 !important;--stk-icon-list-icon-opacity:0.4 !important;--stk-icon-height:36px !important}.stk-cb4eecf .stk-container{overflow:visible !important}.stk-cb4eecf .stk-block-icon-list-item__content{gap:16px !important;align-items:flex-start !important}.stk-cb4eecf ul,.stk-cb4eecf ol{padding-left:0px !important}.stk-cb4eecf ul .stk-block-icon-list-item__content .stk--inner-svg,.stk-cb4eecf ol .stk-block-icon-list-item__content .stk-block-icon-list-item__marker{transform:translateY(4px) !important}@media screen and (max-width:599px){.stk-cb4eecf{--stk-icon-list-column-count:1 !important}}<\/style><svg style=\"display:none\"><defs><g id=\"stk-icon-list__icon-svg-def-cb4eecf\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M400 64h-48V12c0-6.627-5.373-12-12-12h-40c-6.627 0-12 5.373-12 12v52H160V12c0-6.627-5.373-12-12-12h-40c-6.627 0-12 5.373-12 12v52H48C21.49 64 0 85.49 0 112v352c0 26.51 21.49 48 48 48h352c26.51 0 48-21.49 48-48V112c0-26.51-21.49-48-48-48zm-6 400H54a6 6 0 0 1-6-6V160h352v298a6 6 0 0 1-6 6zm-52.849-200.65L198.842 404.519c-4.705 4.667-12.303 4.637-16.971-.068l-75.091-75.699c-4.667-4.705-4.637-12.303.068-16.971l22.719-22.536c4.705-4.667 12.303-4.637 16.97.069l44.104 44.461 111.072-110.181c4.705-4.667 12.303-4.637 16.971.068l22.536 22.718c4.667 4.705 4.636 12.303-.069 16.97z\"\/><\/svg><\/g><\/defs><\/svg><ul class=\"stk-block-icon-list__ul stk-block-icon-list--column\">\n<li class=\"wp-block-stackable-icon-list-item stk-block-icon-list-item stk-block stk-f917397\" data-block-id=\"f917397\"><div class=\"stk-block-icon-list-item__content\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg aria-hidden=\"true\" width=\"32\" height=\"32\"><use xlink:href=\"#stk-icon-list__icon-svg-def-cb4eecf\"><\/use><\/svg><\/div><\/span><span class=\"stk-block-icon-list-item__text\"><strong style=\"color: #800000;\">5\/21\/24<\/strong>&nbsp; <span class=\"nowrap\">|&nbsp; <strong style=\"color: #800000;\">5\u202f\u2013\u202f7&nbsp;p.m.<\/strong><\/span><br><strong>Urban League Ferguson Community Empowerment&nbsp;Center<\/strong> <br><a href=\"https:\/\/maps.app.goo.gl\/Pfi8vfjW9z2Tn88D9\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">9420 West Florissant&nbsp;Ave, St.&nbsp;Louis,&nbsp;MO&nbsp;&nbsp;63136<\/a><\/span><\/div><\/li>\n\n\n\n<li class=\"wp-block-stackable-icon-list-item stk-block-icon-list-item stk-block stk-6f54019\" data-block-id=\"6f54019\"><div class=\"stk-block-icon-list-item__content\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg aria-hidden=\"true\" width=\"32\" height=\"32\"><use xlink:href=\"#stk-icon-list__icon-svg-def-cb4eecf\"><\/use><\/svg><\/div><\/span><span class=\"stk-block-icon-list-item__text\"><strong style=\"color: #800000;\">5\/22\/24<\/strong>&nbsp; <span class=\"nowrap\">|&nbsp; <strong style=\"color: #800000;\">5\u202f\u2013\u202f7&nbsp;p.m.<\/strong><\/span><br><strong>Cherokee Center<\/strong><br><a href=\"https:\/\/maps.app.goo.gl\/6vGLCRurXmPdzdLN7\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">3200 S Jefferson Ave, St.&nbsp;Louis,&nbsp;MO&nbsp;&nbsp;63118<\/a><\/span><\/div><\/li>\n\n\n\n<li class=\"wp-block-stackable-icon-list-item stk-block-icon-list-item stk-block stk-2d0b2f4\" data-block-id=\"2d0b2f4\"><div class=\"stk-block-icon-list-item__content\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg aria-hidden=\"true\" width=\"32\" height=\"32\"><use xlink:href=\"#stk-icon-list__icon-svg-def-cb4eecf\"><\/use><\/svg><\/div><\/span><span class=\"stk-block-icon-list-item__text\"><strong style=\"color: #800000;\">5\/29\/24<\/strong>&nbsp; <span class=\"nowrap\">|&nbsp; <strong style=\"color: #800000;\">2\u202f\u2013\u202f4&nbsp;p.m.<\/strong><\/span><br><strong>Deaconess Center for Child&nbsp;Well&nbsp;Being<\/strong><br><a style=\"text-align: var(--stk-alignment-text-align,start);\" href=\"https:\/\/maps.app.goo.gl\/YxiatCtwd3cxegsG9\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">1000 N. Vandeventer Ave, St.&nbsp;Louis,&nbsp;MO&nbsp;&nbsp;63113<\/a><\/span><\/div><\/li>\n\n\n\n<li class=\"wp-block-stackable-icon-list-item stk-block-icon-list-item stk-block stk-8e737e0\" data-block-id=\"8e737e0\"><div class=\"stk-block-icon-list-item__content\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg aria-hidden=\"true\" width=\"32\" height=\"32\"><use xlink:href=\"#stk-icon-list__icon-svg-def-cb4eecf\"><\/use><\/svg><\/div><\/span><span class=\"stk-block-icon-list-item__text\"><strong style=\"color: #800000;\">5\/30\/24<\/strong>&nbsp; <span class=\"nowrap\">|&nbsp; <strong style=\"color: #800000;\">2\u202f\u2013\u202f4&nbsp;p.m.<\/strong><\/span><br><strong>Virtual (Zoom)<\/strong><br><a href=\"https:\/\/www.youtube.com\/watch?v=T3h2Iz2bw-I\" data-rel=\"lightbox-video-0\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"Watch Recording\" data-magnific_type=\"video\">Recording<\/a> | <a href=\"https:\/\/www.metrostlouis.org\/wp-content\/uploads\/2024\/06\/community-connect-presentation-2024-05-30.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"Download Presentation (PDF)\">Presentation&nbsp;(PDF)<\/a><br><br><figure><a class=\"stk-link\" title=\"Watch Recording: Community Connect Zoom Meeting 5\/30\/24\" href=\"https:\/\/www.youtube.com\/watch?v=T3h2Iz2bw-I\" data-rel=\"lightbox-video-1\" data-magnific_type=\"video\"><span class=\"stk-img-wrapper stk-image--shape-stretch\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" class=\"stk-img wp-image-322097\" src=\"https:\/\/www.metrostlouis.org\/wp-content\/uploads\/2024\/06\/community-connect-2024-05-30-thumbnail.png\" alt=\"Click to view recording of the Community Connect Zoom Meeting from May 30, 2024\"><\/span><\/a><\/figure><\/span><\/div><\/li>\n<\/ul><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-e367e8e\" id=\"ada-community-open-houses\" data-block-id=\"e367e8e\"><style>.stk-e367e8e .stk-block-heading__text{color:var(--stk-global-color-71617,#0156aa) !important}<\/style><h4 class=\"stk-block-heading__text has-text-color\">ADA Community Open Houses<\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-2489afe\" data-block-id=\"2489afe\"><p class=\"stk-block-text__text\">These events, both in-person and virtual, gave members of the community the opportunity to hear from Metro Transit leadership and team members, <span style=\"color: #003366;\"><span style=\"color: #333333;\">get more information on transit services and programs, and share comments and&nbsp;feedback.<\/span><\/span><\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon-list stk-block-icon-list stk-block stk-f2804cc event-dates-list\" data-block-id=\"f2804cc\"><style>.stk-f2804cc{margin-top:10px !important;margin-bottom:10px !important;overflow:visible !important;--stk-icon-list-column-count:2 !important;--stk-icon-list-column-gap:50px !important;--stk-icon-list-row-gap:42px !important;--stk-icon-list-marker-color:#003366 !important;--stk-icon-list-icon-opacity:0.4 !important;--stk-icon-height:36px !important}.stk-f2804cc .stk-container{overflow:visible !important}.stk-f2804cc .stk-block-icon-list-item__content{gap:16px !important;align-items:flex-start !important}.stk-f2804cc ul,.stk-f2804cc ol{padding-left:0px !important}.stk-f2804cc ul .stk-block-icon-list-item__content .stk--inner-svg,.stk-f2804cc ol .stk-block-icon-list-item__content .stk-block-icon-list-item__marker{transform:translateY(4px) !important}@media screen and (max-width:599px){.stk-f2804cc{--stk-icon-list-column-count:1 !important}}<\/style><svg style=\"display:none\"><defs><g id=\"stk-icon-list__icon-svg-def-f2804cc\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M400 64h-48V12c0-6.627-5.373-12-12-12h-40c-6.627 0-12 5.373-12 12v52H160V12c0-6.627-5.373-12-12-12h-40c-6.627 0-12 5.373-12 12v52H48C21.49 64 0 85.49 0 112v352c0 26.51 21.49 48 48 48h352c26.51 0 48-21.49 48-48V112c0-26.51-21.49-48-48-48zm-6 400H54a6 6 0 0 1-6-6V160h352v298a6 6 0 0 1-6 6zm-52.849-200.65L198.842 404.519c-4.705 4.667-12.303 4.637-16.971-.068l-75.091-75.699c-4.667-4.705-4.637-12.303.068-16.971l22.719-22.536c4.705-4.667 12.303-4.637 16.97.069l44.104 44.461 111.072-110.181c4.705-4.667 12.303-4.637 16.971.068l22.536 22.718c4.667 4.705 4.636 12.303-.069 16.97z\"\/><\/svg><\/g><\/defs><\/svg><ul class=\"stk-block-icon-list__ul stk-block-icon-list--column\">\n<li class=\"wp-block-stackable-icon-list-item stk-block-icon-list-item stk-block stk-23e8985\" data-block-id=\"23e8985\"><div class=\"stk-block-icon-list-item__content\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg aria-hidden=\"true\" width=\"32\" height=\"32\"><use xlink:href=\"#stk-icon-list__icon-svg-def-f2804cc\"><\/use><\/svg><\/div><\/span><span class=\"stk-block-icon-list-item__text\"><strong style=\"color: #800000;\">4\/6\/24<\/strong>&nbsp; <span class=\"nowrap\">|&nbsp; <strong style=\"color: #800000;\">11&nbsp;a.m.\u202f\u2013\u202f1&nbsp;p.m.<\/strong><\/span><br><strong>Kingshighway Branch Library<\/strong><br><a href=\"https:\/\/www.google.com\/maps\/place\/2260+S+Vandeventer+Ave,+St.+Louis,+MO+63110\/data=!4m2!3m1!1s0x87d8b5072db0fa41:0xeb0cfb0ea74be226?sa=X&amp;ved=1t:242&amp;ictx=111\" target=\"_blank\" rel=\"noopener\">2260 S. Vandeventer Avenue<br>St. Louis, MO 63110<\/a><\/span><\/div><\/li>\n\n\n\n<li class=\"wp-block-stackable-icon-list-item stk-block-icon-list-item stk-block stk-542aa16\" data-block-id=\"542aa16\"><div class=\"stk-block-icon-list-item__content\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg aria-hidden=\"true\" width=\"32\" height=\"32\"><use xlink:href=\"#stk-icon-list__icon-svg-def-f2804cc\"><\/use><\/svg><\/div><\/span><span class=\"stk-block-icon-list-item__text\"><strong style=\"color: #800000;\">4\/9\/24<\/strong>&nbsp; <span class=\"nowrap\">|&nbsp; <strong style=\"color: #800000;\">4\u202f\u2013\u202f6 p.m.<\/strong><\/span><br><strong>North County Transit Center<\/strong><br><a href=\"https:\/\/www.google.com\/maps\/place\/3140+Pershall+Rd,+St.+Louis,+MO+63136\/@38.7696286,-90.2774178,16z\/data=!3m1!4b1!4m6!3m5!1s0x87df49b0c20832e7:0x845696bbd02c2aae!8m2!3d38.7696244!4d-90.2748429!16s%2Fg%2F11cp8n8wpp?entry=ttu\" target=\"_blank\" rel=\"noopener\">3140 Pershall Road<br>Ferguson, MO&nbsp;63136<\/a><\/span><\/div><\/li>\n\n\n\n<li class=\"wp-block-stackable-icon-list-item stk-block-icon-list-item stk-block stk-41b39cb\" data-block-id=\"41b39cb\"><div class=\"stk-block-icon-list-item__content\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg aria-hidden=\"true\" width=\"32\" height=\"32\"><use xlink:href=\"#stk-icon-list__icon-svg-def-f2804cc\"><\/use><\/svg><\/div><\/span><span class=\"stk-block-icon-list-item__text\"><strong style=\"color: #800000;\">4\/11\/24<\/strong>&nbsp; <span class=\"nowrap\">|&nbsp; <strong style=\"color: #800000;\">6\u202f\u2013\u202f8&nbsp;p.m.<\/strong><\/span><br><strong>Virtual (Zoom)<\/strong><br><a href=\"https:\/\/www.youtube.com\/watch?v=6VR63nGQudM\" data-rel=\"lightbox-video-2\" target=\"_blank\" rel=\"noreferrer noopener\" data-magnific_type=\"video\">Recording<\/a> | <a href=\"https:\/\/www.metrostlouis.org\/wp-content\/uploads\/2024\/04\/Metro-Transit-ADA-Compliance-Review.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Presentation&nbsp;(PDF)<\/a><br><br><figure><span class=\"stk-img-wrapper stk-image--shape-stretch\"><a href=\"https:\/\/www.youtube.com\/watch?v=6VR63nGQudM\" data-rel=\"lightbox-video-3\" target=\"_blank\" rel=\"noreferrer noopener\" data-magnific_type=\"video\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" class=\"stk-img\" src=\"https:\/\/www.metrostlouis.org\/wp-content\/uploads\/2024\/04\/Metro-Transit-ADA-Compliance-Review-thumbnail.jpg\" alt=\"Click to view recording of the Community Connect Zoom Meeting from May 30, 2024\"><\/a><\/span><\/figure><\/span><\/div><\/li>\n<\/ul><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-6cf0fe3\" data-block-id=\"6cf0fe3\"><p class=\"stk-block-text__text\"><a href=\"#content\"><i class=\"fas fa-angle-up\" style=\"margin-right: 5px;\"><\/i>Back to top<\/a><\/p><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-79ddace\" data-v=\"4\" data-block-id=\"79ddace\"><style>.stk-79ddace-container{padding-top:0px !important;padding-right:0px !important;padding-bottom:0px !important;padding-left:0px !important}@media screen and (min-width:600px){.stk-79ddace{flex:var(--stk-flex-grow,1) 1 calc(33.334% - var(--stk-column-gap,0px) * 1 \/ 2 ) !important}}@media screen and (min-width:600px) and (max-width:1023px){.stk-79ddace{flex:var(--stk-flex-grow,1) 1 calc(100% - var(--stk-column-gap,0px) * 0 \/ 1 ) !important}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-79ddace-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-79ddace-inner-blocks\">\n<div class=\"wp-block-stackable-card stk-block-card stk-block stk-6c3d43e is-style-default card-image-auto\" data-v=\"2\" data-block-id=\"6c3d43e\"><style>.stk-6c3d43e-container{background-color:#eeeeee !important}.stk-6c3d43e-container:before{background-color:#eeeeee !important}.stk-6c3d43e .stk-block-card__content{padding-top:24px !important;padding-right:24px !important;padding-bottom:24px !important;padding-left:24px !important}<\/style><div class=\"stk--no-padding stk-container stk-6c3d43e-container stk-hover-parent\"><figure class=\"stk-block-card__image stk-img-wrapper stk-image--shape-stretch\"><img loading=\"lazy\" decoding=\"async\" class=\"stk-img wp-image-319516\" src=\"https:\/\/www.metrostlouis.org\/wp-content\/uploads\/2024\/03\/ride-on-video-helping-customer-board-call-a-ride-van-1024x683.jpg\" width=\"1024\" height=\"683\" alt=\"Call&#8209;A&#8209;Ride operator helps rider to board a Call&#8209;A&#8209;Ride van. The doors are open and the ramp is lowered.\" srcset=\"https:\/\/www.metrostlouis.org\/wp-content\/uploads\/2024\/03\/ride-on-video-helping-customer-board-call-a-ride-van-1024x683.jpg 1024w, https:\/\/www.metrostlouis.org\/wp-content\/uploads\/2024\/03\/ride-on-video-helping-customer-board-call-a-ride-van-300x200.jpg 300w, https:\/\/www.metrostlouis.org\/wp-content\/uploads\/2024\/03\/ride-on-video-helping-customer-board-call-a-ride-van-768x512.jpg 768w, https:\/\/www.metrostlouis.org\/wp-content\/uploads\/2024\/03\/ride-on-video-helping-customer-board-call-a-ride-van-1536x1024.jpg 1536w, https:\/\/www.metrostlouis.org\/wp-content\/uploads\/2024\/03\/ride-on-video-helping-customer-board-call-a-ride-van.jpg 1800w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><div class=\"stk-container-padding stk-block-card__content\"><div class=\"stk-block-content stk-inner-blocks stk-6c3d43e-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-368778c\" id=\"metro-ada-customer-advisory-group\" data-block-id=\"368778c\"><style>.stk-368778c .stk-block-heading__text{font-size:18px !important}@media screen and (max-width:1023px){.stk-368778c .stk-block-heading__text{font-size:18px !important}}<\/style><h3 class=\"stk-block-heading__text\">Accessibility Advisory Committee<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-19e07d7\" data-block-id=\"19e07d7\"><p class=\"stk-block-text__text\">The St. Louis Metro Transit Accessibility Advisory Committee consists of transit users with disabilities who meet several times a year to serve as a conduit for communication between customers who are part of the disability community and various departments at Metro. We are working to make this group more formal, more visible, and more representative of the entire disability community in our region.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-0c185a3\" data-block-id=\"0c185a3\"><p class=\"stk-block-text__text\">Meetings are held virtually through Zoom. If you are interested in participating or learning more about this opportunity, please visit <a href=\"https:\/\/www.metrostlouis.org\/ADAcommittee\">MetroStLouis.org\/ADAcommittee<\/a> or contact Amy Parker, ADA Coordinator, at 314-982-1525 or <a href=\"mailto:ADACoordinator@MetroStLouis.org\" target=\"_blank\" rel=\"noopener\">ADACoordinator@MetroStLouis.org<\/a>.<\/p><\/div>\n<\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns alignfull stk-block-columns stk-block stk-1e041b4 stk-block-background\" id=\"accessibility_updates\" data-block-id=\"1e041b4\"><style>.stk-1e041b4 .stk--block-align-1e041b4{align-items:flex-start !important}.stk-1e041b4-column{max-width:1260px !important;--stk-columns-spacing:12px !important;--stk-column-gap:40px !important}<\/style><div class=\"stk-row stk-inner-blocks stk--block-align-1e041b4 stk-block-content stk-content-align stk-1e041b4-column alignfull\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-d119f71\" data-v=\"4\" data-block-id=\"d119f71\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-d119f71-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-d119f71-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-55d8238\" id=\"accessibility-updates\" data-block-id=\"55d8238\"><h3 class=\"stk-block-heading__text\">Accessibility Updates<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-020e905\" data-block-id=\"020e905\"><p class=\"stk-block-text__text\">Metro Transit is taking a holistic approach to ensuring accessibility on the transit system. This includes expanding ADA paratransit capabilities and enhancing MetroBus and MetroLink features to serve the disability community more effectively. Updates&nbsp;include:<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon-list stk-block-icon-list stk-block stk-8cde5d9\" data-block-id=\"8cde5d9\"><style>.stk-8cde5d9{margin-top:10px !important;margin-bottom:30px !important;--stk-icon-list-column-count:2 !important;--stk-icon-list-column-gap:50px !important;--stk-icon-list-row-gap:16px !important;--stk-icon-list-marker-color:#005cb9 !important;--stk-icon-list-icon-opacity:1 !important}.stk-8cde5d9 .stk-block-icon-list-item__content{gap:12px !important;align-items:flex-start !important}.stk-8cde5d9 ul,.stk-8cde5d9 ol{padding-left:16px !important}.stk-8cde5d9 ul .stk-block-icon-list-item__content .stk--inner-svg,.stk-8cde5d9 ol .stk-block-icon-list-item__content .stk-block-icon-list-item__marker{transform:translateY(4px) !important}@media screen and (max-width:599px){.stk-8cde5d9{--stk-icon-list-column-count:1 !important}}<\/style><svg style=\"display:none\"><defs><g id=\"stk-icon-list__icon-svg-def-8cde5d9\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M313.941 216H12c-6.627 0-12 5.373-12 12v56c0 6.627 5.373 12 12 12h301.941v46.059c0 21.382 25.851 32.09 40.971 16.971l86.059-86.059c9.373-9.373 9.373-24.569 0-33.941l-86.059-86.059c-15.119-15.119-40.971-4.411-40.971 16.971V216z\"\/><\/svg><\/g><\/defs><\/svg><ul class=\"stk-block-icon-list__ul stk-block-icon-list--column\">\n<li class=\"wp-block-stackable-icon-list-item stk-block-icon-list-item stk-block stk-94c2849\" data-block-id=\"94c2849\"><div class=\"stk-block-icon-list-item__content\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg aria-hidden=\"true\" width=\"32\" height=\"32\"><use xlink:href=\"#stk-icon-list__icon-svg-def-8cde5d9\"><\/use><\/svg><\/div><\/span><span class=\"stk-block-icon-list-item__text\">We are updating the Call&#8209;A&#8209;Ride Reservations window. After carefully considering customer comments and partner feedback online and at public and virtual meetings in April, <strong>Metro Call&#8209;A&#8209;Ride will not implement next-day only reservations<\/strong>, but will instead move to a booking window of <strong>up to 3 days in advance for trips for disabled customers, effective Friday, July&nbsp;5<\/strong>.<\/span><\/div><\/li>\n\n\n\n<li class=\"wp-block-stackable-icon-list-item stk-block-icon-list-item stk-block stk-30e5bba\" data-block-id=\"30e5bba\"><div class=\"stk-block-icon-list-item__content\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg aria-hidden=\"true\" width=\"32\" height=\"32\"><use xlink:href=\"#stk-icon-list__icon-svg-def-8cde5d9\"><\/use><\/svg><\/div><\/span><span class=\"stk-block-icon-list-item__text\">Metro Transit worked with ADA consultant <strong>ADA Guru<\/strong> to conduct a comprehensive evaluation of the accessibility of our transit system. The process was vital in identifying key areas for improvement, and we are already taking action on recommendations from the report. We welcome the community to view the <a href=\"https:\/\/www.metrostlouis.org\/wp-content\/uploads\/2024\/06\/Metro-Transit-ADA-Compliance-Review-Full-Report.pdf\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">full&nbsp;report<\/a> and <a href=\"https:\/\/www.metrostlouis.org\/wp-content\/uploads\/2024\/06\/Metro-Transit-ADA-Compliance-Review-Synopsis.pdf\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">summary&nbsp;report<\/a>.<\/span><\/div><\/li>\n\n\n\n<li class=\"wp-block-stackable-icon-list-item stk-block-icon-list-item stk-block stk-7e7eea5\" data-block-id=\"7e7eea5\"><div class=\"stk-block-icon-list-item__content\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg aria-hidden=\"true\" width=\"32\" height=\"32\"><use xlink:href=\"#stk-icon-list__icon-svg-def-8cde5d9\"><\/use><\/svg><\/div><\/span><span class=\"stk-block-icon-list-item__text\">Metro Call&#8209;A&#8209;Ride has launched a new streamlined phone system with a single phone number &#8211;&nbsp;<strong class=\"nowrap\">314-982-1505<\/strong> &#8211; that customers can call and then select the specific service they require. Metro Call&#8209;A&#8209;Ride&#8217;s phone provider was updated in May&nbsp;2024.<\/span><\/div><\/li>\n\n\n\n<li class=\"wp-block-stackable-icon-list-item stk-block-icon-list-item stk-block stk-d5378e7\" data-block-id=\"d5378e7\"><div class=\"stk-block-icon-list-item__content\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg aria-hidden=\"true\" width=\"32\" height=\"32\"><use xlink:href=\"#stk-icon-list__icon-svg-def-8cde5d9\"><\/use><\/svg><\/div><\/span><span class=\"stk-block-icon-list-item__text\">Metro Transit is finalizing the details to upgrade Call&#8209;A&#8209;Ride reservations and scheduling software. The goal is for the new software to be in place and operational by the end of the&nbsp;year.<\/span><\/div><\/li>\n\n\n\n<li class=\"wp-block-stackable-icon-list-item stk-block-icon-list-item stk-block stk-63b3dea\" data-block-id=\"63b3dea\"><div class=\"stk-block-icon-list-item__content\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg aria-hidden=\"true\" width=\"32\" height=\"32\"><use xlink:href=\"#stk-icon-list__icon-svg-def-8cde5d9\"><\/use><\/svg><\/div><\/span><span class=\"stk-block-icon-list-item__text\">Metro Call&#8209;A&#8209;Ride is increasing opportunities for pre-booking regular trips for customers who regularly book 5+ days per week to and from the same destination.<\/span><\/div><\/li>\n\n\n\n<li class=\"wp-block-stackable-icon-list-item stk-block-icon-list-item stk-block stk-8076c75\" data-block-id=\"8076c75\"><div class=\"stk-block-icon-list-item__content\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg aria-hidden=\"true\" width=\"32\" height=\"32\"><use xlink:href=\"#stk-icon-list__icon-svg-def-8cde5d9\"><\/use><\/svg><\/div><\/span><span class=\"stk-block-icon-list-item__text\">The electronic-fare option continues to be popular with Call&#8209;A&#8209;Ride customers who wish to purchase and use fare from their smart&nbsp;device.<\/span><\/div><\/li>\n\n\n\n<li class=\"wp-block-stackable-icon-list-item stk-block-icon-list-item stk-block stk-c69a4ea\" data-block-id=\"c69a4ea\"><div class=\"stk-block-icon-list-item__content\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg aria-hidden=\"true\" width=\"32\" height=\"32\"><use xlink:href=\"#stk-icon-list__icon-svg-def-8cde5d9\"><\/use><\/svg><\/div><\/span><span class=\"stk-block-icon-list-item__text\">Metro is working to improve usability of MetroBus and MetroLink for customers with disabilities as work continues on both short-term and long-term improvements to the customer experience.<\/span><\/div><\/li>\n\n\n\n<li class=\"wp-block-stackable-icon-list-item stk-block-icon-list-item stk-block stk-4b5a3c9\" data-block-id=\"4b5a3c9\"><div class=\"stk-block-icon-list-item__content\"><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg aria-hidden=\"true\" width=\"32\" height=\"32\"><use xlink:href=\"#stk-icon-list__icon-svg-def-8cde5d9\"><\/use><\/svg><\/div><\/span><span class=\"stk-block-icon-list-item__text\">The <a href=\"https:\/\/www.metrostlouis.org\/ontheway\/\">On the Way with ADA Program<\/a> is available and allows ADA Paratransit customers to enjoy unlimited free access to MetroBus and MetroLink services, providing a free transportation option that does not require scheduling trips in&nbsp;advance.<\/span><\/div><\/li>\n<\/ul><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-3112581\" data-block-id=\"3112581\"><p class=\"stk-block-text__text\"><a href=\"#content\"><i class=\"fas fa-angle-up\" style=\"margin-right: 5px;\"><\/i>Back to top<\/a><\/p><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Transit Accessibility: Community Engagement ADA Compliance Review Metro Transit engaged a nationally recognized ADA consultant, ADA&nbsp;Guru, to conduct an in-depth analysis of our policies and procedures for all transit modes. This comprehensive review of Metro Call&#8209;A&#8209;Ride, MetroBus, and MetroLink Services and included a thorough review of documents, staff interviews, disability community feedback, and onboard service [&hellip;]<\/p>\n","protected":false},"author":21,"featured_media":0,"parent":0,"menu_order":96,"comment_status":"closed","ping_status":"closed","template":"tmp_page-no-header.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-319433","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"featured_media_urls":[],"_links":{"self":[{"href":"https:\/\/www.metrostlouis.org\/wp-json\/wp\/v2\/pages\/319433","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.metrostlouis.org\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.metrostlouis.org\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.metrostlouis.org\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/www.metrostlouis.org\/wp-json\/wp\/v2\/comments?post=319433"}],"version-history":[{"count":0,"href":"https:\/\/www.metrostlouis.org\/wp-json\/wp\/v2\/pages\/319433\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.metrostlouis.org\/wp-json\/wp\/v2\/media?parent=319433"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}